Service My Loan
Change My Contact Information
If your contact information changes at any time, please notify us right away.
Please send this information directly to our Portfolio Specialist. Be sure to include your name, business name, loan number, and your telephone number in case we need to reach you.
Check My Loan Balance
You can review your loan balance at any time at your convenience as per your amortization schedule which is in the Welcome Package which we provided to you when your loan was funded. Your amortization schedule is a full breakdown of the monthly loan payment for the life of your loan. This information is provided to you for your reference and as an alternative to monthly statements.
If you require additional assistance regarding your loan balance, have any additional questions, or if you need a replacement copy of your amortization schedule, you may request this directly from our Portfolio Specialist. Please be sure to include your name, business name, loan number and a telephone number which we may use to contact you if necessary.
PLEASE NOTE — The person requesting a replacement copy of your amortization schedule is required to be an authorized signer on the loan.
Documents and Downloads
Need a Document?
We can provide you with copies of your loan documentation, amortization schedules, and more. To receive these, please send a request to us. Your request must include your name, company name, loan number, and property address. Be sure to list the documents you are requesting.
PLEASE NOTE — This information is provided only to the borrower(s) of record on the loan. To provide this information to anyone NOT listed as a borrower, we require written permission in advance from a borrower of record on the loan.